1. Description of Products and Services

Our website offers website build and design services, including search engine optimization (SEO) and lead generation.

2. Purchase Currency

All prices on our website are listed in [specify currency, e.g., USD – United States Dollar]. Customers are responsible for any exchange rate differences or fees charged by their payment provider.

3. Customer Service Contact Information

For assistance, please contact our customer service team:
📧 Email: brig@baytechpros.com
📞 Phone: 707-921-8127

4. Fulfillment Policies

Refund Policy

We strive for customer satisfaction. Refund eligibility depends on the product or service purchased:

• Digital Products & Services: Digital downloads and services are non-refundable once accessed, downloaded, or used.
• Subscription Services: Refunds are not provided for partial months. Cancellations prevent future charges but do not issue refunds for past payments.

To request a refund, please contact brig@baytechpros.com with your order details.

Shipping & Delivery Policy

• Shipping Methods: We offer standard and expedited shipping options at checkout.
• Shipping Costs: Fees are calculated based on location and shipping method chosen.
• Eligible Destinations: We currently ship to [list applicable countries/regions].
• Tracking: A tracking number will be provided upon shipment.

If there are unexpected delays, we will notify you promptly.

Return Policy & Process

Customers may return eligible items within 10 days of receipt.

• To initiate a return, contact brig@baytechpros.com for return authorization.
• Customers are responsible for return shipping unless the return is due to our error.
• Refunds are processed once the returned item is inspected and approved.

Cancellation Policy

• Subscriptions: Must be canceled at least 10 before the next billing cycle to avoid charges.
• Digital Products & Services: Cancellations are not available once the service has begun or the product has been accessed.

To cancel an order, email brig@baytechpros.com as soon as possible.

5. Legal & Export Restrictions

Certain products may be subject to legal restrictions based on location. It is the customer’s responsibility to ensure compliance with local laws before purchasing.

6. Privacy Policy

We value your privacy. Personal information collected on our site is used solely for order processing and improving customer experience. We do not sell or share customer data with third parties. For full details, visit our Privacy Policy link.

7. Payment Security & Compliance

Our website is PCI DSS compliant and uses SSL encryption to secure transactions. Payment information is processed securely through Stripe, ensuring the highest industry security standards.

8. Accepted Payment Methods

We accept the following payment methods:
💳 Visa | 💳 Mastercard | 💳 American Express | 💳 Discover | 💳 Apple Pay | 💳 Google Pay

9. Promotions & Discounts

All promotions, discounts, and special offers are subject to specific terms outlined at the time of purchase. Any trial periods or subscription discounts will be clearly stated before checkout.

10. Card Network Compliance

We adhere to the policies outlined by Visa, Mastercard, American Express, and Discover. Our checkout process complies with industry regulations to ensure seamless transactions.